Help & Support

There is 4 packages size that you can send with Paxel:

1. Small package
   • Max weight 5kg
   • Max size  20x20x8 cm
   • Example package small items: glasses, watch, cosmetic, etc
2. Medium package
   • Max weight 5kg
   • Max size 30x22x12 cm
   • Example package medium items: t-shirt, doll, camera, pants, shirt, frozen food, etc
3. Large package
   • Max weight 5kg
   • Max size 35x30x25 cm
   • Example package large items: shoes, bag, jacket, etc
4. Custom package
   • Max weight 5kg
   • Max size 50x50x50 cm
   • Example package custom items: helmet, big bag, etc