Help & Support

How to send a package with OVO payment

1. Open the Paxel application and select the delivery menu you want to create 
2. After completing the delivery data, proceed to payment by clicking "PAY NOW /BAYAR SEKARANG"
3. Select the "OVO" payment method and after that enter the OVO application to continue the payment
4. Complete the payment via OVO before time out
5. Your payment will be automatically canceled if it is not complete on time

How to send a package with GoPay payment

1. Open the Paxel application and select the delivery menu you want to create
2. After completing the delivery data, proceed to payment by clicking "PAY NOW/BAYAR SEKARANG"
3. Select the "GoPay" payment method and after that enter the GOJEK application to continue the payment
4. Complete the payment with GoPay before time out
5. Your payment will be automatically canceled if it is not complete on time

How to send a package with ShopeePay payment

1. Open the Paxel application and select the delivery menu you want to create
2. After completing the delivery data, proceed to payment by clicking "PAY NOW/BAYAR SEKARANG"
3. Select the "ShopeePay" payment method and after that enter the Shopee application to continue the payment
4. Complete the payment with ShopeePay before time out
5. Your payment will be automatically canceled if it is not complete on time

How to send a package with DANA payment

1. Open the Paxel application and select the delivery menu you want to create
2. After completing the delivery data, proceed to payment by clicking "PAY NOW/BAYAR SEKARANG"
3. Select the "DANA" payment method and after that enter the DANA application to continue the payment
4. Complete the payment via DANA before time out
5. Your payment will be automatically canceled if it is not complete on time

*Notes: 

• Terms and conditions can change at any time
• In the event of a cancellation, rejection, or overpayment, your OVO or ShopeePay balance will be refunded in the form of Paxel Credit