Help & Support

Home / Help & Support / Shipment Tracking / How to track a PaxelAmplop shipment?
How to track a PaxelAmplop shipment?

You can track your package in 2 ways:

Paxel Application

On the My Transactions menu, in the All Transactions/Shipments from me/Shipments for me/Other shipments, click on your active shipment. You can track when your package:

  • Created successfully
  • Will be picked up by Hero Paxel
  • Has been picked up by Hero Paxel, 
  • Is in a transit city
  • Will be delivered to the recipient by Hero Paxel
  • Unable to deliver

On the My Transactions menu, click the Shipment History button in the upper right corner, in the All Transactions/Shipments from me/Shipments for me/Other shipments, click on your completed shipment. You can track:

  • History of cancellation of delivery of your package
  • History of delivery of your package that has been received by the recipient
  • History of returning your package to your sender.

Paxel Website

  • Go to https://paxel.co/id/track-shipments
  • Enter the AWB (Airway Bill) number and click track shipment
  • You can track up to 20 shipments at the same time

Contact Customer Empathy

Paxel Open