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news 29 Aug 2025

The Safest Way to Ship Gold with Paxel

The safest way to ship gold with Paxel is by providing proof of ownership, packing it properly, and choosing the right service.

Send Packages with Paxel Here!

Sending precious metals to family in another city or region can feel stressful. #SahabatPaxel might worry that the item could get lost along the way or not even reach the recipient. But don’t worry, there are safe ways to make your gold shipment run smoothly.

What Counts as Gold?

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Gold refers to certified precious metals (LM) in various weights. Items that fall into this category include: collectible gold coins, gold jewelry (rings, bracelets, necklaces, earrings), and gold-ornamented watches.

Because of its high value, every gold shipment must be accompanied by official proof of ownership to ensure smooth verification and safe delivery. Factory certificates, purchase receipts, or appraisals from trusted jewelers will simplify the value declaration process and serve as the basis for insurance protection in case anything happens.

Safe Ways to Ship Gold

To ensure your gold shipment with Paxel goes smoothly and securely, here are the key steps to follow:

1. Preparation Stage

Before packing, make sure you’ve fully documented your item:

Take close-up photos from multiple angles.
Photograph the certificate and record the serial number if available.
For jewelry, write down the karat, weight, and model details.

Keep all this data stored in the cloud for easy access if verification is needed.

2. Packing Stage

To keep it safe in transit, follow this packing order:

Place the item inside a small sturdy case, like a hard case or ring box.
Wrap it tightly with 2–3 layers of bubble wrap and put it into an inner box that fits well.
Fill all gaps with foam or crumpled paper so it won’t move.
Place the inner box inside a strong outer carton and seal all edges using the H-tape method.

For supporting documents (certificates), put them in a thin folder and place them inside the same inner box. If you prefer to ship the certificate separately for security, inform the recipient and record both tracking numbers.

3. Shipping Stage

Once your package is ready:

Open the Paxel app and select Send Package.
Fill in complete sender and recipient details, including phone numbers and delivery notes if necessary.
Choose the right service for your route: Sameday, Nextday, or Regular.

Under item category, select High-Value Shipment, then provide a short description (e.g., “8-gram gold jewelry + certificate”) and declare the item’s value to activate insurance protection.

Schedule the pickup at your address, review your order summary, then confirm payment. A Paxel courier will collect the package as scheduled, and you can track it in real time until it reaches the recipient.

If the destination is an office or building, make sure a receptionist or PIC is ready to receive the package for smooth handover.

When Should You Ship Gold?

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Avoid scheduling pickups too late at night since sorting takes time. Always choose earlier pickup slots on weekdays.

For busy routes, select Same Day Delivery so the item arrives on the same day. If the recipient often moves around, ask them to stay available at a specific time and turn on tracking notifications in the app.

Do You Need Insurance?

Yes, insurance is highly recommended when shipping gold via Paxel. Because gold carries high value, the risk is also high if something unexpected happens, like packaging damage or loss in transit.

By declaring the value of your gold and adding insurance in the Paxel app, you’ll be protected for up to Rp50 million, ensuring compensation according to the declared value.

The insurance fee is only Rp2,500—a tiny cost compared to the potential loss if gold goes missing. This makes it a must for peace of mind.

Why Ship Gold with Paxel?

Shipping gold with Paxel frees you from anxiety all day. Paxel is certified with ISO 9001:2015 and ISO/IEC 27001:2013, ensuring every service is efficient, secure, and consistent.

So, if you need a well-organized, trackable gold delivery service with home pickup, just choose Paxel.

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