The operational schedule for delivery services during the Lebaran holidays is quite important for some people who have to send packages at that time. Paxel continues to serve pick-up and delivery of packages during the Eid holidays.
Regarding the Eid holiday period, through a Surat Keputusan Bersama (SKB) it has been determined that the Joint Leave for the Eid holidays falls on May 12, 2021, and Eid holidays on May 13-14, 2021.
Then, along with the SKB, the Government through Satuan Tugas (Satgas) issued Surat Edaran (SE) Number 13 of 2021 concerning the elimination of the Idul Fitri 1442 Hijriah homecoming to control the spread of Covid-19 by conducting insulation at several points in Indonesia, whether by air, sea or land.
To optimize package delivery on Eid al-Fitr, Paxel adjusts delivery capacity by changing operational schedules for pick-up or delivery. The following is Paxel's operational schedule during the Eid holidays:
H-1 (12 Mei 2021)
Pick-up Schedule : 08:00 s/d 16:00
Delivery Schedule : 08:00 s/d 22:00
H+0 (13 Mei 2021)
Pick-up Schedule : 12:00 s/d 20:00
Delivery Schedule : 12:00 s/d 22:00
H+1 (14 Mei 2021)
Jam Operasional Normal
The delivery process in the middle of the Eid homecoming prohibition policy is a challenge for delivery services, including Paxel, in delivering packages on time. However, you don't need to worry, because Paxel maintains the facilities for your shipment by providing freezers and chillers at the Paxel Point transit location and providing cool-down trucks with temperatures of -2 to 5 degrees Celsius. Your frozen food shipments are well maintained.
Are you curious about your shipment? You can tracking the status of your shipments regularly via the Paxel application in the menu details in the My Transactions section. Don't hesitate to ask questions via the help menu by accessing Customer Empathy Paxel contacts via:
Email: wehearyou@paxel.co
Whatsapp: https://wa.me/6285574670318
Or, you can also check through Paxel's active social media accounts at:
Facebook: http://www.facebook.com/paxel.co
Twitter: https://twitter.com/paxelco_
Tiktok: https://www.tiktok.com/@paxel.co
Instagram: (psst.. Paxel's Instagram account is under maintenance, just wait for the next Paxel update)
Paxel delivery service continues to operate on weekends (Saturday and Sunday) and national holidays including Eid al-Fitr. Let's spirit of sending packages and hampers Eid from home safely and comfortably during the holiday period! Don't forget to always pack your packages safely!